WE HAVE ANSWERS!
Which currency is the default price on the site?
The website should relay the prices in the native currency of where you are searching. For USA orders we also have a USA based website for quicker deliveries: www.skyazerusa.com
Worldwide. There may be a surcharge for some very remote areas and we will contact you if this is the case. For USA orders you may wish to go to www.skygazerusa.com for quicker deliveries, but please note that stock differs.
Within one business day. We try our best to ship items as fast as we can. Please allow up to the following for domestic and international deliveries.
Whilst the below is a guide, sometimes deliveries can take longer.
If you are needing a quick delivery, we suggest upgrading to Express.
Australia
1 to 5 days
New Zealand
4 to 6 days
USA
1 to 3 days (but please visit www.skygazerusa.com). 9 to 14 days if ordering on this website.
Rest of World
7 to 14 days
Don’t worry if you change your mind, it happens! If you wish to return your purchase, please follow the following steps:
Please ensure your date of purchase is:
- Within our 30-day return period.
- Unused and in the original packaging.
- Please enclose details of your name and order number in the parcel and relay if you would prefer an exchange for another product or a refund.
Return to:
C/O Sky Gazer
Unit 1/21 Torres Crescent,
North Lakes,
Queensland. 4509
Once your items have been received, refund or exchanges will be processed within 2-3 business days.
Of course, you're able to cancel your order! You must cancel your order before it ships, otherwise you will have to pay for return postage to get a full refund. Please email hello@skygazerculture.com
Waffle weave microfibre, consisting of 80% polyester and 20% polyamide and woven using SandResist™ technology.
Absolutely! We are here to help you make your home beautiful! Please send us an email to hello@skygazerculture.com and we will be happy to assist you in any way we can. Alternatively, you can use the form on the website to get in touch.
We are a teeny, tiny family run business, based on the beautiful Sunshine Coast, Australia.
We hope we have answered all of your questions as honestly as we can 😊