GOT QUESTIONS?

WE HAVE ANSWERS!

Which currency is the default price on the site?

All prices are in AUD. However you can use the drop down box in the top right hand corner to choose your preferred currency. Please note for USA please go to the USA version of the site usa.skygazerculture.com

Worldwide. There may be a surcharge for some very remote areas and we will contact you if this is the case.

 

Within 24 hours. We try our best to ship items as fast as we can. Please allow up to the following for domestic and international deliveries.

Australia

1 to 5 days

USA

1 to 3 days (but please visit www.skygazerusa.com)

New Zealand

4 to 6 days

Asia, Western Europe and the Pacific

6 to13 days (but please visit www.skygazerusa.com)

Rest of the world

7 to 15 (but please visit www.skygazerusa.com)

 

We give you 30 days to send it back to us for a full refund. Please email us to let us know your intentions during that time and we will send you our details for the return. If there's no fault with the product then you will need to cover postage costs to return. In the first instance, please email us at georgette@skygazerculture.com 

 

Of course, you're able to cancel your order! You must cancel your order before it ships, otherwise you will have to pay for return postage to get a full refund. 

 

Waffle weave microfibre, consisting of 80% polyester and 20% polyamide and woven using SandResist™ technology. 

 

Absolutely! We are here to help you make your home beautiful! Please send us an email to corporate@skygazerculture.com and we will be happy to assist you in any way we can. Alternatively you can use the form on this page to reach out!

We are a teeny, tiny family run business. We hope we have answered all of your questions as honestly as we can 😊