Which currency is the default price on the site?

All prices are in AUD. However you can use the drop down box in the top right hand corner to choose your preferred currency. Please note for USA please go to the USA version of the site usa.skygazerculture.com

 

Where do you ship?

Worldwide. There may be a surcharge for some very remote areas and we will contact you if this is the case.

 

I just placed an order, when will it ship?

Within 24 hours. We try our best to ship items as fast as we can. Please allow up to the following for domestic and international deliveries.

 

DOMESTIC (Australia)

2-3 days

 

ZONE 1

New Zealand- Up to 4 to 6 days

 

ZONE 2

Asia, Western Europe and the Pacific- 6 to13 days. We have a distribution centre in the USA so USA deliveries are 1-3 days. For USA orders please visit our American website:  www.usa.skygazerculture.com

 

ZONE 3

Rest of the world- 10 to 15 days

 

I have changed my mind, can my order be returned?

We give you 30 days to send it back to us for a full refund. Please email us to let us know your intentions during that time and we will send you our details for the return. If there's no fault with the product then you will need to cover postage costs to return. In the first instance, please email us at georgette@skygazerculture.com 

 

Can I cancel my order?

Of course, you're able to cancel your order! You must cancel your order before it ships, otherwise you will have to pay for return postage to get a full refund. 

 

What material are the towels made from? 

Waffle weave microfibre, consisting of 80% polyester and 20% polyamide and woven using SandResist™ technology. 

 

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to corporate@skygazerculture.com and we will be happy to assist you in any way we can.

 

Who are Sky Gazer?

We are a teeny, tiny family run business. We hope we have answered all of your questions as honestly as we can 😊