Poolside Pro- Gift Box (Save $20!)
Orders are dispatched within one business day (and within 2-3 days during sale periods). If you are needing a quick delivery, we suggest upgrading from Standard Delivery to Australia Post Express.
Whilst the below is a guide, sometimes deliveries can take longer.
- Australia: 1-6 days
- New Zealand: 4- 7 days
- Rest of World: 8-14 days. For a faster delivery please go to: https://skygazerusa.com. Please note that stock differs.
FAQS
Yes! You're able to edit or cancel your order within 30 minutes of placing it. You can do this on the order confirmation page on our website or via the order confirmation email that is sent to you after placing order. You will be able to: Edit quantity or product choices and edit shipping address within 30 minutes.
Where do you ship?
Worldwide.
I just placed an order, when will it ship?Within one business day. We try our best to ship items as fast as we can. Please allow up to the following for domestic and international deliveries.
Whilst the below is a guide, sometimes deliveries can take longer.
If you are needing a quick delivery, we suggest upgrading to Express.
Australia
1 to 5 days
New Zealand
4 to 6 days
USA
1 to 3 days
Rest of World
3 to 6 days
I have changed my mind, can my order be returned?
Don’t worry if you change your mind, it happens! If you wish to return your purchase, please follow the following steps:
Please ensure your date of purchase is:
- Within our 30-day return period.
- Unused and in the original packaging.
- Please enclose details of your name and order number in the parcel and relay if you would prefer an exchange for another product or a refund.
Return to:
C/O Sky Gazer
Unit 1/21 Torres Crescent,
North Lakes,
Queensland. 4509
Once your items have been received, refund or exchanges will be processed within 2-3 business days.
It's a gift, will you send an invoice?
No, we don't send any reference to price in any of our parcels.
Currency
Which currency is the default price on the site?
The website should relay the prices in the native currency of where you are searching.
I have a question that wasn't answered, can you please help?Absolutely! Please send us an email to hello@skygazerculture.com and we will be happy to assist you in any way we can. Alternatively, you can use the form on the website to get in touch.
Who are Sky Gazer?We are family run business, based on the beautiful Sunshine Coast, Australia.
We hope we have answered all of your questions as honestly as we can 😊
VEGAN FRIENDLY
30 DAY MONEY BACK GUARANTEE
ETHICALLY SOURCED
